🔗 Share this article ‘Digital Eavesdropping’: Unilever Aims to Harness Vaseline’s Social Media Breakthrough. First identified over 150 years ago on a Pennsylvania oilfield, the modest tin of Vaseline could hardly be considered an clear candidate for social media algorithms. However, its rise as a popular subject on TikTok has thrust it into the lead of an advertising revolution, where major corporations are investing heavily in content creators and devoting less capital to promoting products in traditional media. The Path from Petroleum to Platforms First created commercially in the 1870s by scientist Robert Cheeseborough, who saw laborers using on their skin with a derivative of drilling. Today, a spree of amateur-created clips have chronicled its broad application in “everyday tips”. It has been touted as a solution for polishing footwear or making fragrance last longer, as well as a fix for squeaky doors. Users have even applied it to stop the scourge of chip seasoning clinging to fingers. Leveraging the Buzz Detecting the product’s new life online, executives at the multinational enhanced the tricks by tasking their in-house experts with verification and providing creators with the outcome data. Claims that Vaseline reduced the sensation of spicy food on lips were given the thumbs up. This was also the case for ideas it could prolong perfume and restore leather handbags. Claims that it would whiten teeth or make eyelashes longer were debunked. The ‘Digital Ear’ Approach Outdoor advertising and television commercials would once have dominated Unilever’s advertising drive. Yet this viral episode has persuaded leaders to turbocharge spending on content creators. This tracking of digital spaces to guide corporate planning has been labeled “social listening”. Fernando Fernández, newly named, has suggested it is aiming to spend half of its colossal advertising budget on social media content. Adapting to New Consumer Habits Selina Sykes, who is heading the digital initiative, said the company was merely adjusting to novel methods of reaching consumers. She said interacting online “without dampening the fun” was paramount. “What is the key to genuine brand integration? This has perpetually been our aim as brands, since the era of community gossip and sharing usage tips. “There’s this moving away from a one-to-many model, where we would just send out ads … Currently, it's countless discussions, many communities. The evolution of platform algorithms means that these groups seem specialized, but they’re not. “If you can make sure your brand is shared by users, talked about by other people, that fosters reliability and pertinence. Creators are critical to that. This word-of-mouth strategy is being amplified.” A Fundamental Consumption Turn The strategy reflects profound shifts happening in audience habits, with younger consumers spending more time on digital networks than traditional TV, print, or radio. The transition is visible in declines in TV and print advertising. Across Britain, ad revenues for primary networks have dropped substantially in inflation-adjusted terms since 2019. Influencer Marketing Expansion This further signifies a blurring of media roles as large companies almost become production houses themselves, linking up with hundreds of content creators to boost their products. An industry expert from a leading agency said: “Obviously there’s a flow of audiences from conventional channels and their time is increasingly on Instagram, TikTok and YouTube than they are watching live TV or reading print. “A lot of brands are telling us consumers have more faith in suggestions from the personalities they subscribe to compared to commercial messages. It's an ongoing shift.” He noted companies can reduce costs by investing in creators over large-scale legacy ad buys, which also enables easier content adjustment to see what works. The approach is growing. Marketing investment on the creator economy is rising at quadruple the rate than total media spending. In the US, it has more than doubled since 2021 and is projected to reach tens of billions in 2025. TV's Lasting Role Regardless of the massive shift, experts said they believed TV advertising still had a prominent role to play, as broadcasters retained the power to frame public debate. The executive noted: “A top-tier ROI marketing event is still major broadcast spectacles. The issue isn't broadcasters claiming: ‘Our relevance has faded.’ It concerns who commands eyeballs … I believe there is absolutely a role for them.”